Here's some sales advice from Rick Davis, president of Building Leaders that everyone can benefit from:
"The problem in society today is over-stimulation and the irrational expectation of instantaneous responses to ALL things.
There is power in slowing down to clarify issues in your mind.
You do not need to respond instantly to e-mails on your smart phone. You can choose to calmly evaluate the merit of negative news spins from actors posing as journalists.
You can choose not to jump on the fires of irrational customers. You can consider your options before giving sales concessions.
Instead of 'reacting,' pause to calculate the best "response" before taking action."