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Tuesday, May 27, 2014

TIP: Check Out Installer's References

It can be time-consuming --- and sometimes even a bit awkward --- but checking on references for window installers is a key element to selecting the best person to do work on your home.

After you’ve narrowed your choices down to several contractors, don’t be afraid to connect with every reference on the potential installer’s list. “The more people you speak with, the better you’ll understand your potential contractor and his work ethic,” says Matthew Minerd, with Simonton Windows. “It’s in everyone’s best interest for you to fully understand the scope of the project, what an installer can do for you and past experiences other customers have had with the contractor before deciding who will replace your windows.”

Minerd recommends having a list of questions in hand to ask reference referrals. This makes it easier for you to cover key topics that are important to helping you decide on which contractor to hire. Several questions he suggests asking include:

  1. Did the installer and his workers show up on time?
  2. Did the installation crew keep the jobsite clean?
  3. Did the crew remove all trash in a timely manner?
  4. Would you recommend this installer to family members?
  5. What made you happiest about using this installer?
  6. What made you unhappy about using this installer?
  7. Was your project completed in the timeframe quoted?
  8. Did the installation crew respect your home and your property?
  9. Were you satisfied with the completed work?
  10. Were there any unexpected costs? If so, what were they?
  11. Would you personally use this installer again?
  12. What one thing would you change about this window replacement experience if you could to make it easier on yourself?
  13. Can I visit your home to see the completed job?

See Simonton Windows Tips to Finding a Window Installer for more window replacement project tips.



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